Yes we do offer lay-by on the goods you see on our on-line store.
To setup a lay-by you will need to email us firstname.lastname@example.org.
Before you do though, read through these brief terms and conditions of our lay-by policy, as we will not set one up for you unless you can comply with the following:
- The item you are wishing to purchase via lay-by is over $100.
- You can pay a 20% deposit at the commencement of the lay-by.
- You can make regular payments - either weekly, fortnightly or monthly but no longer intervals will be accepted.
- You agree to have the Lay-By finalized and fully paid for so that we can ship it out to you by no later than 12 weeks from the date the 20% deposit was paid.
WHAT HAPPENS IF I MISS A PAYMENT OR I REACH THE 12 WEEK CUT-OFF WITH FUNDS OWING?
If you miss a payment, we will contact you and give you a grace period to make the payment to keep the lay-by going.
If after the grace period elapses and you still have not made the payment, then at Anime House's discretion, it can cancel the lay-by and return the item back into stock to be purchased by other customers. Should the item be released back into stock, your Anime House account will still have a credit for the dollar value you had paid off to that date the stock was released. You do not forfeit this dollar amount, it can be applied to future purchases.
If your lay-by reaches a 12 week maturity and you have not paid it out, we will contact you to request payment in full on the piece. If you cannot pay in full, then Anime House, at its discretion, can cancel the lay-by and return the item(s) back into stock. Should this occur, you will still have a credit on your Anime House account for the dollar value of funds paid toward the lay-by to use against future purchases.
Cash refunds will not be given.
WHAT HAPPENS IF I CHANGE MY MIND DURING THE LAY-BY?
If you decide that you no longer want to proceed with the lay-by at any stage during the lay-by period (up to 12 weeks), at your instruction, we can cancel your lay-by and return the item(s) back into stock. You will have a credit on your Anime House account for the dollar value of funds paid toward the lay-by to use against future purchases.