Click and Collect

Where do I collect my items?

Address: 13K Ryan Place Manukau 2104

Ph. 09-2148850

How long will my order take to process?

Orders placed by 4pm will be available for the same day pick-up. Orders placed after 4pm will be processed the following day. You'll be contacted when your order is ready for collection.

When can I come to pick up?

Mon-Sat 9am-6pm (except public holidays)

 

What is Click & Collect & How does it work?

Click & Collect is a FREE store pick up service option. You can place an order online for an eligible product, and choose "Pick Up" as the delivery option when you checkout. Pick up is available only via our online fulfillment center (13K Ryan Place, Manukau).

How long will it take until I can pick up my order and how will I know it is ready?

Depending on stock availability, generally orders placed before 6pm are ready for pick up the following day by 11am - however, on Sundays our centre is closed so any orders placed on a Saturday will be ready by Monday morning.

You will be notified via email once your order is ready to be picked up.

Do I need to bring anything with me when I come to pick-up my order?

Once you have placed an order with us you will have received an email confirming your order, and another one notifying you that your order is ready to be picked up from our online centre. On each email will be an order number specific to your order, have your order number and the name associated with your order ready so we can give you the right order. Whoever has your order number and order name can claim your order so keep it a secret as we are not responsible for any ill claims.

 

Do you offer Click & Collect in store?

Unfortunately not at this point in time. Our physical stores do not handle anything regarding online orders, any questions please email us at info@animehouse.co.nz or call our office line: See "Contact Us" tab.

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