Shipping

FREE MYSTERY GIFT with ALL Online Orders NOW!!!

New Zealand & Australia Customer:

Flat Rate $9.99 (Free MYSTERY GIFT) 

FREE shipping for order over $100 (NZ only)

Shipping New Zealand & Australia 1-7 working days 

Other Countries:

Flat Rate $49.99  (Free MYSTERY GIFT) 

DHL Express 7 working days.

Due to some products are custom made or Pre-order Items. It may takes 10 working days to receive your order. Please contact us if you need urgent delivery.

How long will it take for my order to ship to me?

Depending on availability, ALL orders are dispatched within 24 hours.

If you stay in Auckland your order generally arrives within 24-48 hours. For rural areas please allow an extra 2 business days for your item to be delivered.

Areas outside of Auckland will take between 1-3 days for your order to arrive. In some instances, please allow another 2 business days.

Courier Post picks up your order from our online centre after we finish packaging it - from then on your order is under the responsibility of NZ Courier Post.

I want to change my order details (name / number / address)!

Best to get this information to us before we ship out your order - Send an email through to info@animehouse.co.nz or message us on Facebook / ring our office line in the "Contact Us" tab.

How do I track my order?

Once your order has been picked up from our online fulfillment centre in Manukau, Auckland you will receive an email with tracking details. Any questions please ring us or email at info@animehouse.co.nz.

Where do you ship to?

We ship worldwide. There is no place in the world we don’t ship to. Your shipping rate will pop up when you check out.